Frequently Asked Questions
Park Admission
General Admission is the non-discounted Front Gate admission price (for guests ages 12-61). This price is $80 per person for the 2025 season. However, discounted single-day tickets can be purchased online in advance.
If you are planning multiple visits to the park or would like to attend our special holiday events, a Membership is probably the best value. Check the Tickets & Memberships page for current pricing and more information about benefits.
Kids under three (3) are always free at Gilroy Gardens! Ages 3-11 require a ticket.
Yes! Your admission to the park includes all rides, shows, and attractions. Fees for parking, food, merchandise, food, and pay-per-play experience attractions, concerts, and special events are not included.
Gilroy Gardens does not offer a non-rider discount. Gilroy Gardens Family Theme Park has a one-price admission as it is a multi-faceted park, not just a ride park. The park also offers a variety of attractions, gardens, gift shops, restaurants and much more.
No need to panic. You can have your tickets printed for you at Will Call/Guest Services at the Front Gate. You will need your I.D., the credit card you used to purchase the e-ticket, and your order confirmation number.
Admission tickets and Memberships are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website, by phone. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.
Memberships
2025 Premium Memberships are valid on all operating dates (including Carnival Nights, The Great Big BOO, and North Pole Nights) through December 31, 2025.
2025 Value Memberships are valid through November 23, 2025 (excluding The Great Big BOO and North Pole Nights).
Premium Members can bring one (1) friend to the park FREE every Friday the park is in operation. This includes any Fridays during The Great Big BOO! and North Pole Nights.
Valid for one (1) complimentary admission per Premium Membership on date of distribution only. Premium cardholder must be present. NOT valid with any other park passes.
Yes, admission tickets may be upgraded to Memberships at the Front Gate on the day of your visit.
You will receive full credit for the value of your admission ticket to use towards the purchase of a Membership. Stop by the Front Gate ticket windows, or at our Processing Center as you exit, for more details.
If you do not have your Membership with you when you visit, proceed to Guest Services located at the Front Gate. If it is the first time you have forgotten your card, a complimentary ticket will be issued to you for the day. If you must have your card replaced, a $10 processing fee will be assessed to issue a new card.
General Info
Q: What food and drink can I bring into the park for my child?
A: We respect that some guests are too young to eat anything not prepared at home. Baby food, snacks, small juice packs, and water are always allowed. Please restrict your snacks to one snack bag per child (ages infant – 12 years old). Snacks must be in non-glass containers (6.5 x 5.5 x 2 inches) and not exceeding 17 oz, a 7 x 7 inch Ziploc bag, and/or a bento box style lunch box.
Q: Can we bring a picnic lunch?
A: Yes, however, out of courtesy to our vendors we ask that you use the picnic areas conveniently located outside the Front Gate.
Q: My child or family member has a special diet—may I bring in their food?
A: Exceptions can be made for any dietary need: medical, religious or personal choice. Out of courtesy to all of our guests we ask that outside food remain in the picnic areas located outside the Front Gate.
Q: Does Gilroy Gardens provide vegan, gluten-free, whole food and fresh food options?
A: We have a wide variety of options and pride ourselves in fresh food made to order in many locations! Please ask our restaurants for the latest options.
FUN FOOD FACTS
- Premium Pass holders get 25% off food at all of our restaurants (excludes carts)
- Villa Pasta & Pizza and San Juan Grill have fruit salads and other in house salads made with fresh ingredients
- Uncle John’s Grill serves Corn on the Cob—fresh off the grill!
- Villa Pasta & Pizza and San Juan Grill offer kiddie meals for the little ones (ages 6 & under)
- Sugar Plum Farm offers tasty desserts like Funnel Cakes and Ice Cream
Single and double-seat strollers, manual wheelchairs and battery-powered wheelchairs are available near the park entrance. Rentals are on a first-come, first-served basis and cannot be placed on reserve in advance. Quantities are limited. Pricing is $15 for a single stroller, $20 for a double stroller, $15 for a standard wheelchair, and $55 for an electronic wheelchair.
Lockers are available for rent in two locations: behind the Sugar Plum restaurant, and at Water Oasis.
Most rides and attractions remain open during rain. Some attractions will close when inclement weather prohibits their safe operation, but will reopen as soon as it is safe to do so. Please enjoy a meal or some shopping until such weather passes. Admission tickets are non-refundable. We strongly recommend checking local weather conditions prior to planning your visit.
Weather Guarantee
If, due to inclement weather, the park must close, a guest’s original ticket will be reactivated for a future visit in the same operating season. This policy applies only to park admission products.
Gilroy Gardens is committed to providing a safe environment for all our guests and associates. We have implemented several security procedures at the Front Gate, which may result in slight delays while entering the park. As a part of this process:
- Guests arriving at the park may be subject to metal detection.
- All bags, purses, backpacks, waist packs, etc. may be subject to search prior to entering.
- Gilroy Gardens does not tolerate guests who fight and/or harass other guests while on our property. People who engage in this behavior are subject to being ejected, risk being potentially banned from the park, and may be subject to arrest by local police.
- Coolers and ice chests are allowed only if they are being used to carry bottled water. Coolers and ice chests must be 18 square inches or smaller.
- We encourage guests to leave any unnecessary items at home or secured in your vehicle.
These items are prohibited in our park:
- Outside food or beverages (Exceptions can be made for any dietary need: medical, religious or personal choice to include food allergies and infant food/formula. Guests should contact Guest Services or Park Security upon arrival for approval to bring in these special dietary foods.)
- Glass, ceramic, or porcelain containers of any kind (with exception of infant food/formula)
- Weapons including but not limited to guns, knives, pepper spray, explosives or fireworks, glass breakers
- Marijuana, including marijuana-enriched products, or any illegal substance. Smoking and vaping are not allowed in park.
- Alcoholic beverages
- Horns, whistles, remote speakers or sound systems
- Drones, remote controlled toys, skateboards, scooters, bicycles, or shoes with wheels. Children’s ride on toys must be equipped with handles for parents to control.
- Balls, bats, frisbees, kites, pool noodles, inflatable pool toys, squirt guns
- Folding chairs or tent like structures, large umbrellas
Only animals that the Americans with Disabilities Act (ADA) defines as Service Animals are allowed in the park.
A service animal is defined as a dog or miniature pony that has been individually trained to do work or perform tasks for a person with disabilities. We may ask you what task your service animal performs for you. There is a limit of one service animal per guest.
Service animals must be physically controlled on a leash or harness at all times while on our property. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal.
Guests whose service animal demonstrates aggressive actions towards other guests or employees will be directed to remove the animal from the park.
Service animals are permitted only on these rides:
- Bonfante Railroad
- Claudia’s Carousel (chariot only)
- Illions Supreme Carousel (chariot only)
Service animals are allowed around water features and attractions with the exception of:
- Water Oasis Lagoon
- ALL Water Slides
For your convenience, a relief area is located behind the Apple & Worm ride. Please stop by the Welcome Center for more information.
For your convenience Gilroy Gardens accepts travelers’ checks, VISA, MasterCard, American Express, Discover, Apple Pay and wireless pay in most locations. Some payment types may require additional identification. We do not have ATM machines available. We do not accept personal checks.
We are strict and thorough in the steps we take and the processes we use to keep our properties safe and promote a healthy environment. To protect our guests and associates and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:
- Extensive training for associates on maintaining a safe and hygienic workplace and environment for our guests;
- Appropriate personal protective clothing and gear for associates who are assigned for cleaning duties;
- Specified intervals for frequent cleaning and disinfection of targeted areas throughout the day;
- Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported;
- Quick response to spills, trash and other situations;
- Daily sanitation procedures, for everything from bathroom faucets and sinks to kitchen and dining surfaces, benches and trash cans;
- Daily cleaning and “wash down” of outdoors locations, including walkways and queue lines;
- Guest and associate first aid locations to assist with minor health issues.
We maintain close relationships with local, state, national, and international public health authorities, and take their guidance when additional preventive measures are needed.